Frequently Asked Questions

Do you pick up at the cruise ship docks?

Yes! We park close by and our guide walks to the area on the pier where all ship tours meet. We meet 10-15 minutes prior to your departure time. Just look for our representative holding a Skagway Float Tours sign to find us! (We also have a town pickup option available at our Golden North hotel building office location at 3rd and Broadway). The ship pier is our default pickup location so if you want to meet at our office we just ask that you check in there prior to the meeting time to let us know you won’t be at the ship pier location.

How is your Chilkoot Trail Hike & Float tour different than the one provided by the cruise ship?

We are an independent company not contracted with the cruise ships. Our Hike & Float has the same tour itinerary so the only difference is the provider they use, which means they have different guides and equipment. Our snack also differs. You can save money by booking directly with us!

How will the weather be?

We do our tours rain or shine but having said that, Skagway has the least yearly rainfall of any port in Southeast Alaska receiving less than 30 inches of rain per year. May is the driest summer month in general with more rainfall each following month through September.

Weather in our area is mostly on the cooler, cloudy side in the summer with temperatures in the 60s. We do sometimes get warm, sunny days and also days of rain as well.

If it is raining the day of your tour, try not to be discouraged. Often the rain will not last the whole day.  Occasionally we start off with sunshine and it can change to rain by the end of the tour. This is why we do not cancel for weather as it can be so variable even on the same day.  One thing Skagway is known for is it breezy conditions. We suggest dressing in layers with something light under that you can wear if temperatures are warmer and with a sweater/fleece and lightweight raincoat on top if the weather looks on the rainy side. Temperatures will feel cooler on the raft portion of the tour with the cooling effect of the glacier water and breezes.

Do you take same day bookings if I want to see how the weather is the day I am in Skagway?

We have an office at 3rd and Broadway in Golden North Hotel lobby that we share with our sister company, Frontier Excursions & Adventures. We would be happy for you to call us at 907-983-3688 or text 907-612-0690 for availability or stop by our office and we can see if we can fit you in on a tour the day you arrive. We usually have some space but it may not be your preferred time. Our morning departures especially fill up.

We also have other tour options for sale at our office like scenic bus tours with our sister company Frontier Excursions, also Helicopter, Flightseeing and Dogsledding or Ziplining tours.

Will we get wet on the raft ride?

The river float is mild with no whitewater splashing over the side of the raft.
We have long rain ponchos for protection to wear if needed.
You can bring your camera on the raft ride as it is easy to have out for photos and no need to worry about splashing water.

How hard is the Hike portion of the Chilkoot Trail Hike & Float?

We have short video clips here so you can see an example of the trail terrain. The trail starts uphill right away and climbs to about 300 feet in elevation. We stop along the way to allow you to catch your breath and keep the group together. Our guide tells stories at these stops. Once you reach the top of the hill, there is an equal portion downhill. Both uphill and downhill have some steep sections like climbing a staircase. The trail is uneven terrain on dirt surface with rocks and roots to step around. Once you have made it past the hill on the first mile, the remaining mile is easier flat walking. Some people find it very strenuous but if you are pretty active person in good health, you should be ok. People with heart or lung problems, bad hips, knees, ankles or other mobility issues should consider not doing the hike. Ask about an alternate route for the hike (see below) or consider just doing our Scenic River Float.

Can you accommodate larger groups?

Yes, however our maximum group size on the trail is 11 total with one guide due to National Park Service Regulations. If you have a bigger group than 11 we would divide you into two groups with two guides and the two groups will follow each other, somewhat separated, on the trail and then divide into separate rafts as well (our largest raft holds 11). If you have people of varying abilities in your group we divide up the group that way. See next question.

What if some in our group may not be able to do the Chilkoot trail hike?

We have an easier option for the hike that we can do with advance notice. If you have more elderly, very young or someone with an issue that may make it difficult to complete the hike we will have a separate guide to take them on an easier trail in the Dyea townsite area. After the hiking is complete everyone will meet at the raft for the float portion together.

Special Internet Pricing

Book direct with Skagway Float Tours, the only independent operator of rafting tours in Skagway, and receive our special internet pricing.

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